Refund Policy

Last updated: July 12, 2026

30-Day Money-Back Guarantee

The Emerald Coast Edit offers a 30-day money-back guarantee on paid subscriptions. If you are not satisfied with your purchase, you can request a full refund within thirty (30) days of the original order date, no questions asked.

How to Request a Refund

Payments and refunds are processed by our Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and enter the email address you used at checkout.
2. Locate the transaction and open a refund request, or
3. Email us at support@theemeraldcoastedit.com and we will initiate the refund with Paddle on your behalf.

How Refunds Are Processed

Approved refunds are returned to the original payment method by Paddle. Depending on your bank or card issuer, the funds typically appear within 5 to 10 business days. Once a refund is issued, the subscription is canceled and access to paid features ends.

Renewals and Cancellations

After the 30-day window, subscriptions are non-refundable for the current billing period. You can cancel your subscription at any time from your account settings or through paddle.net; cancellation takes effect at the end of the current billing period, and you will not be charged for future periods.

Exceptions

We reserve the right to decline refund requests that we in good faith believe are fraudulent, abusive of the refund policy (for example, repeated refund requests on re-purchases), or in violation of our Terms & Conditions. If required by applicable consumer law, statutory refund rights beyond this policy still apply.

Questions

Email support@theemeraldcoastedit.com and we will help.